The 2014 United Nations E-Government Survey, released this week, is the eighth in a series of bi-annual surveys of 193 UN member states assessing advances in the electronic delivery of government information and services. The 284-page report is among the most comprehensive assessments available on e-government trends.
Singapore, South Korea & Japan best in region for online service delivery - UN E-Government Rankings
These countries were ranked highly because of “their integration of e-services, expanded roll-out of mobile applications and provision of opportunities for e-participation,” the report explained.
Australia and New Zealand also made it to the top 20, scoring 8th and 15th respectively.
Released this week, the survey scores all 193 United Nations member states every two years. It scored governments on their overall e-government efforts, as well as specific analysis of: online public service delivery; e-participation; collaborative governance; mobile delivery; digital inclusion; and open government data.
Read more: Korea, Australia and Singapore top UN E-Government rankings 2014
With all United Nations Member States now online, more Governments are expanding electronic participation and using more mobile and social media tools to reach people, the world body reported today as part of an e-government survey that also highlighted a lack of resources and a continued digital divide.
“E-government holds tremendous potential to improve the way that governments deliver public services and enhance broad stakeholder involvement in public service,” said Wu Hongbo, UN Under-Secretary-General for Economic and Social Affairs.
He’s a fellow Mini fan - so we talked about cars for a bit - but it wasn’t long before the conversation came round to e-government, and what he had to say was interesting. He’d been part of a discussion earlier in the day where someone had told him about the latest innovation in passport delivery in Singapore.