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Monday, 1.07.2024
eGovernment Forschung seit 2001 | eGovernment Research since 2001

Morocco-based startup, DabaDoc, a service that allows people book doctors’ appointments online, has expanded to Algeria and Tunisia.

With the expansion, DabaDoc now supports over 2,000 doctors in the three countries.

Founded in 2014 by siblings Zineb and Driss Drissi Kaitouni, the platform features doctors in 72 different specialties across 50 cities, enabling thousands of patients to connect with doctors through the website.

Read more: Moroccan E-health Platform, DabaDoc Expands to Algeria and Tunisia

While Morocco has taken some steps towards e-government, only a third of civil servants even have access to a computer.

Morocco's e-government programme is only in its first year but it still has a long way to go.

Just 31% of government departments are computerised, according to a government study released December 16th. There is only one computer for every three civil servants. Internet connectivity is no more than 60%.

"Administrative departments provide 208 electronic services, 47% of which are available in Arabic. The number of civil servants working in this area represents only 1.19% of the total. On average, they receive three days of training. Further efforts need to be made on this issue. There is more work to do to meet the challenge," said Public Sector Modernisation Minister Mohamed Saâd Alami.

Read more: Morocco e-government plan faces obstacles

There were around 28.8 million land phone and mobile users in Morocco in 2009, official figures said.

According to data included in Morocco's candidacy for the International Telecommunications Union Council's elections held in Guada la Jara (Mexico), the mobile phone network reached 25.3 million in 2009 while the number of users of land phones was estimates at 3.5 million with a coverage rate of 92.46%.

Read more: Morocco counted 28.8 million land phone, mobile users in 2009, official data

A strategy for improving Rabat's e-government includes setting up 89 new online services by 2013, with 15 of them going live by 2011.

Morocco is pressing forward with the e-government strategy that focuses on greater integration and wider use of information technology in public services.

The "Maroc Numeric 2013" strategy, launched at the behest of Trade and Industry Minister Ahmed Reda Chami, includes a roadmap for setting up 89 new online services by 2013, with 15 of them going live by 2011.

Read more: Morocco pushes ahead with 'Maroc Numeric 2013'

The World Bank has recently approved a $100 million loan to Morocco to support the Moroccan government’s efforts to improve effectiveness of public resource management.

The bank said in a statement carried by its website the loan is part of a series of programmatic loans designed to support the implementation of the Government's public administration reform support program (PARAP), launched by the Kingdom in early 2002.

This Fourth Public Administration Reform Loan (PARL-IV) is designed to improve government efficiency in the management of budget resources, strengthen government efficiency in the management of human resources, consolidate and control public payroll, and improve public services and simplify procedures through e-government.

Read more: World Bank loans Morocco $100m to enhance public administration effectiveness

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