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Friday, 8.05.2026
Transforming Government since 2001
From 24 March 2011, Norway's electronic identity (eID) service MinID has been offering users two new options which provide secure access to public authorities' services dealing with highly sensitive personal information.

MinID is developed and maintained by the Agency for Public Management and eGovernment (Direktoratet for forvaltning og IKT - Difi, in Norwegian), and currently gives about 2.5 million people secure electronic access to public services. In 2010 it was used 14 million times to login to various public services, including the delivery of tax returns, services of the Norwegian Labour and Welfare Organisation (NAV), applications for day care, applications for student loans and scholarships and applications for school and student places. These services do not require high security, since they do not process sensitive personal data nor have special security requirements.

Read more: NO: MinID provides higher security options for sensitive information

A report commissioned by the Norwegian government has concluded that increasing ICT cooperation in the municipal sector and between central and local governments could lead to substantial benefits, it was announced in March 2011.

The report, entitled 'Joint ICT development in the municipal sector', describes the opportunities and challenges offered by ICT in local government. It was compiled by an independent consulting company, and was presented to Rigmor Aasrud,​​ the Minister of Government Administration and Church Affairs, on Friday 4 March 2011.

Read more: NO: Report identifies huge potential in increasing the ICT cooperation between municipalities

According to a report conducted by an international consulting company on behalf of the Norwegian Medical Association and Nurses, data systems in Norwegian healthcare should be further developed and standardised so that healthcare staff can easily communicate via a secure network.

The report, presented to Robin Kåss, State Secretary in the Norwegian Ministry of Health and Care Services in February 2011, shows that if ICT systems work better in healthcare, patients will receive both faster and safer treatment. The Norwegian hospitals invest about 1.6 % of disposable assets in ICT, an amount smaller than the one invested in hospitals by the neighbouring Nordic countries.

Read more: NO: Report reveals the need for more investment in healthcare ICT

The government says it wants to avoid confusing people when they meet Norway’s civil service.

As clear as mud

“We made a survey that showed us that as many as one in three Norwegians struggle to understand letters from the government and its branches. The complex language found in laws and regulations often makes its way onto the forms and letters citizens have to fill out,” Rigmor Aasrud, the Minister of Government Administration, Reform, and Church Affairs, tells The Foreigner by email.

Read more: Norwegian government to cut the jargon

Over 8 800 requests for access to public documents were made to the electronic database of public mail records (Offentleg elektronisk postjournal - OEP, in Norwegian)in September 2010, while 1 416 disclosure requests were sent through the old test system 'Electronic Mail Records' (EMR).

This shows the success of OEP among citizens since its launch in May 2010. It is also worth noting that since 4 October 2010, the mail records of 17 new agencies have been made available in the OEP. An additional 21 agencies will soon follow, 18 of which include county governments. This means that by the end of October 2010, 70 government agencies will have joined the OEP.

Read more: Norway: Electronic database of public mail records proves highly successful

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