Asian authorities may have jumped on the e-services bandwagon but most of them have under-delivered on actual user adoption, says market research firm IDC.
In the past few years, governments in Asia-Pacific have invested millions in online initiatives in the hope of giving citizens easier access to services ranging from the filing of taxes to the application of government permits.
Security will be a key driver of IT spending within the government sector over the next few years.
According to Nathan Midler, research manager of Internet and Government at the International Data Corporation (IDC) Asia Pacific, government IT spending in the Asia Pacific (excluding Japan) is expected to grow at a compound annual growth rate of 12.1 per cent between 2002 and 2007.
Read more: Security to drive govt IT spending in Asia Pacific
China, Japan and South Korea information ministers signed arrangement on Monday in South Korean Jeju island on information and communication cooperation.
Read more: China, Japan, S.Korea Sign Arrangement on Information Cooperation
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As a by-product of their attempts to streamline operations and citizen services, governments are helping to attract more foreign investment, according to independent researchers, IDC. In a recent IDC e-Government study, Asia/Pacific e-Government IT Spending, 2002-2007, the region's 2002 spend on the technology reached US$880.1 million, and is forecast to reach US$1,477.6 million in 2007, representing a compound annual growth rate (CAGR) of 10.9%.
Read more: Asia: e-Government projects attract foreign investment