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The new law giving the Emirates Identity Authority (EIDA) responsibility for the introduction of a modern Population Register and ID Card system for all citizens and residents of the UAE has been proclaimed.

The new law will further the country's efforts towards the provision of a secure environment for citizens and expatriate residents of the UAE. It is designed to keep personal identities secure from fraudulent or unauthorized use.

While regional countries may lag behind European nations and the US in e-government league tables, there are some who see states in the region as having an advantage over some western states, while at the same time suffering from exactly the same issues.

Andrea Di Maio, research vice president for government at Gartner, recently visited Dubai and Abu Dhabi to talk to regional government organisations and enterprises. He says that a number of factors in the Middle East could give regional e-government initiatives a boost.

Read more: UAE: Good (e-)government

In the world today, customer service makes all the difference between an organization's success and failure; it is very often the benchmark on which good organizations and great organizations are differentiated.

The UAE leaders have realized that the only way to take advantage in the 21st century economy is shifting from monopoly to an open market, supporting privatization, building the public sector brands and empowering them to compete against competition. When it comes to Government Organisation's service efficiency, most of the organizations need to implement eServices to meet the growing demands of highly knowledgeable customers and fast growing business sectors.

With a little over a month left for Dubai Summer Surprises (DSS) to kick start, the DSS Organising Committee (OC) is gearing up to bring out yet another edition of wholesome entertainment for the entire family.

The DSS Organising Committee made up of various Government Departments are doing an outstanding job by striking a perfect balance between their work and social responsibility.

Dubai eGovernment has announced the winners of the Digital Media online course that it recently conducted for 200 residents of the UAE, as part of the eGovernment’s e4all initiative. The course was provided free of cost and was followed by a contest conducted to evaluate the participant’s knowledge on topics relating to the subjects covered in the course.

Among the 200 participants, 30 students were selected for the test to assess their knowledge and skills, out of which, top five students were presented with mobile phones and awarded certificates officially stating the successful completion of the course. The winners this year are Kamyar Rabieena, Umme Abiha, Shirin Patwa, Sujata Ranjit and Budoor Khalid. All students also received participation certificates.