Trust in the Australian Public Service is increasing due to improved digital services, greater transparency and improved service quality, Australia’s public service commissioner has said.
In his message in the State of the Service Report 2024–25, Gordon de Brouwer set out that trust in the Australian Public Service (APS) had increased by 4 points to 62% in the past year – while trust in specific services increased to 73% in 2025, compared with 71% in 2024.
Weiterlesen: Digital transformation drives increase in public service trust in Australia
Australia’s 2025 Implementation Plan drives progress in AI, data, service delivery and cybersecurity to strengthen the nation’s digital future.
The Australian Government has released the 2025 Implementation Plan, the latest annual update to the Data and Digital Government Strategy. The document outlines how federal agencies are progressing toward the Strategy’s 2030 vision of delivering simple, secure, and connected public services through world-class digital and data capabilities. The Strategy itself is jointly led by the Digital Transformation Agency (DTA) and the Department of Finance.
Insight, APAC, has been appointed to the Western Australian Government's Technology Infrastructure and Solutions panel, enabling the company to deliver technology services to state agencies.
The Technology Infrastructure and Solutions (TIS) panel forms part of Western Australia's broader digital transformation agenda, providing agencies with access to a range of technology providers for modernisation, cloud services and infrastructure projects.
The appointment enables Insight to work as a panel provider, delivering services focused on secure, scalable solutions across cloud, infrastructure and managed services. These efforts are aimed at supporting the government's objectives around operational efficiency and improved services for citizens.
Weiterlesen: AU: Insight, APAC, joins WA panel to boost government digital services
Visitors and locals can now explore Benalla Rural City in a whole new way, thanks to a new interactive touchscreen at the Benalla Visitor Information Centre.
Installed at the entrance to the centre, the large screen lets people swipe and tap their way through local attractions, history, events, and services. With bright visuals and clear information, it’s easy to use for people of all ages and backgrounds, said Mayor Bernie Hearn.
Weiterlesen: AU: Victoria: New digital view for Benalla Rural City visitors
The Australia-Vietnam Smart Cities Business Forum 2025 took place on May 8 at the Saigon Exhibition and Convention Centre in Ho Chi Minh City.
Organised by the Australian Trade and Investment Commission (Austrade), the forum convened representatives from government agencies, businesses, academic institutions, and organisations from Australia and Vietnam.
Weiterlesen: Australia-Vietnam forum promotes sustainable smart city development