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Transforming Government since 2001
A recently published report has placed the UAE among the top countries in terms of e-Government readiness. The UAE has posted one of the most impressive year-over-year gains among all the countries of the world in 2005.

It advanced its ranking from 60 in 2004 to 42 in 2005, stated the report, e-Government Readiness Report 2005, from e-Government to e-Inclusion, published by United Nations Online Public Network and Finance, UNPAN.

Weiterlesen: UAE e-Government progress most impressive in the World, says UN

Dubai Municipality (DM), recently appointed a representative delegation for the prestigious Public Services Summit 2005, held in Stockholm and Oslo from December 8-11th, 2005.

The summit discussed best practices with leaders in healthcare, education and government from around the world, emphasizing the role of the Internet and networking technologies in increasing productivity, supporting economic development and innovation, and improving learning and healthcare environments, with the aim of increasing citizen satisfaction with municipal services.

Weiterlesen: UAE: Dubai Municipality showcases eServices at Public Services Summit 2005

A re-evaluation of e-government services offered by various departments in Dubai is likely as people have not responded to them positively, said a senior government official.

"Although we have succeeded in attracting companies to use online services the response is not as good as expected especially from individuals who still fear using online services," said Salem Khamis Al Shair, services director at Dubai eGovernment, said a report in the Gulf News.

Weiterlesen: UAE: Dubai to review e-govt services

Dubai eGovernment has announced that it will highlight its pioneering mobile portal which provides people quick and convenient access to government and private services, at the Third Middle East Mobility and Wireless Broadband Summit to be held at Dubai's Emirates Towers Hotel on December 13 and 14, 2005.

Rehab Lootah, Senior Business Manager of Dubai eGovernment will deliver the keynote address on 'Dubai eGovernment Mobile Portal' at the two-day annual event that will bring the region's top executives and operators together to discuss new trends, initiatives and challenges facing the Middle East's mobile and wireless industry. The summit is being organised by Arabcom Group in association with Dubai eGovernment, Dubai Internet City and the Dubai Chamber of Commerce and Industry (DCCI).

Weiterlesen: UAE: Dubai eGovernment to showcase pioneering mobile portal at Third Middle East Mobility Summit

The Tayseer service offered by the Department of Economic Development (DED) has generated a tremendous response from the Department's clients, with more than 180 enquiries being received via Short Message Service (SMS) in the last four months.

Tayseer was launched earlier this year in a joint initiative between the DED and Dubai e-Government and enables DED clients to send specific enquiries to the Department and receive instantaneous responses via SMS. The two services currently being offered by the DED include enquiry about the status of the trade licence transaction and enquiry about fines that have accumulated on a trade licence.

Weiterlesen: UAE: Tayseer service from the DED off to a great start

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