Qatar’s rapid strides in e-government has found recognition in a United Nations (UN) e-government survey, in which the country secured 27th rank, a significant improvement from its previous ranking of 90 in 2010.
The survey also placed Qatar at number nine in the e-participation index for 2012.
Hukoomi, the Qatari Government’s portal, was commended in the report for undertaking to expand citizen-centric services, which was reflected in the raising of Qatar’s global rankings.
Hukoomi was highlighted as a case study in the survey for excellence in integration of e-services across government agencies and functions. These online services include visa applications, payment for utilities, settlement of traffic violations and renewal of health cards, among others.