In the area of government transformation, India is moving very fast, leapfrogging in many senses, since the introduction of National e-Governance Plan in 2006.
In a large country, building reusable infrastructure, integrating services and transferring the knowledge present both real challenges and also good opportunities. “The scale of many projects here, such as the Unique ID programme, are huge and themselves a challenge,” says Joan McCalla, Distinguished Fellow, Internet Business Solutions Group at Cisco Systems. “But once India has gone through this, the impact will be profound.”