The UK Government should pay private and voluntary sectors to deliver public e-services, according to an influential report published on 24 November 2003.
In a report published on Monday, the Institute for Public Policy Research said that companies and voluntary sector organisations could provide electronic public services alongside their usual services.
In 2001 central government asked all local authorities to make as many services as possible available to the public through the internet and telephone. Surrey County Council responded by making its services available ahead of schedule. Currently, 83 per cent of its services are obtainable in these formats, and 100 per cent will be accessible by 31 March 2004.
Read more: UK: Surrey County Council's eGovernment services ahead of schedule
The survey of 97 local government officers and members, which was conducted at the IRRV Annual conference in October, revealed that only 68% of respondents believe that their authority is on track to meet e-government targets.
London scored poorly on its web site www.london.gov.uk because it does not excel in any area, has distinctly poor usability, and just doesn't stack up to better designed sites. Looks like Ken should get his site re-designed having had a serious chin-wag with Jakob Nielsen or Jared Spool, those gurus of usability.
Read more: UK: London's web site compares dismally vs other global cities says report