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Over the summer, independent planning consultants Peter Pendleton & Associates Ltd assessed 371 councils' planning web sites/pages against 21 criteria, focussing on the range and quality of information and services available via local authorities' websites. The results are now published and available free for download.

The Implementing Electronic Government (IEG3) submission to ODPM by Crawley Borough Council has happening in the light of the e-Government initiative, which has been a huge opportunity to drive change within the organisation.

"Our approach", says Mark Robinson, Head of Communications "has been that the right technology will provide opportunities and the right culture among our staff will make the most of them."

Government websites are failing to comply with their own guidelines for interoperability and accessibility, according to new research.

Business2www tests government sites for errors every month. This month the company tested 62 sites, and found only five that complied with the e-Government Metadata Framework.

THE computer age looks set to revolutionise council services for South Ribble residents.

Plans are being put in place to bring in new electronic facilities to make it easier for people to pay bills and receive benefits.

Senior leaders at South Ribble Council are considering a package of measures to bring in more use of computers, e-mail and the internet.

The government should pay the private and voluntary sector to deliver electronic public services alongside their core business, according to the Institute for Public Policy Research (ippr). Such a move could see motorists being able to pay their road tax while buying car insurance and allow people to claim benefits while seeking help from a charity.

ippr argues that government payment for intermediary services should be the norm. This would incentivise other sectors, revolutionise the relationship between citizens and public services and increase access.