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Wednesday, 14.10.2026
Transforming Government since 2001
Ireland is looking to increase the proportion of electronic payment for welfare disbursement.

Seamus Brennan, Minister for Social Welfare and Family Affairs, has revealed that a review of the department's methods of paying customers is underway, with a view to identify a payment system that would be flexible, cost-effective and would take account of the needs of social welfare recipients.

Read more: Ireland moves to G2C e-payments

The Republic of Ireland's Office of the Revenue Commissioners (Revenue) is responsible for fairly and efficiently collecting all taxes and duties, and has had recent success with online document management for payroll purposes.

The Office is among the most progressive tax and customs administrations worldwide, having started to implement an integrated approach to taxation services a decade ago, with data warehousing introduced in the mid-1990s and internet–based facilities to electronically file returns and make payments in the late nineties.

Read more: Ireland's Revenue Commissioners see success from online document management

In a ten-year information and communications programme, Northern Ireland has outlined a strategy to modernise the country's health services.

Northern Ireland's health minister Angela Smith announced the launch of the Health and Personal Social Services (HPSS) strategy on Monday saying that the ten-year programme would be backed by a STG95 million investment and will deliver new systems and technology across the health sector in Northern Ireland.

Read more: Ireland: High-tech plan to lift NI healthcare

The Irish government is to make further moves towards automating social welfare payments, some two years after a report recommended e-payments across the board.

Speaking at the sod-turning ceremony for new Department of Social Welfare offices in Sligo, Seamus Brennan, minister for Social Welfare and Family Affairs, said that a review of the department's methods of paying customers was being undertaken to identify a payment system that would be flexible, cost-effective and would take account of the needs of social welfare recipients.

Read more: Ireland: Electronic welfare payments on the way

Michael Maguire, head of PA Consulting in Northern Ireland, insists the issue of finance may bring abouta re-think of private sector involvement in the future of public administration in Ulster.

It is now two and half years since the Review of Public Administration was launched, raising hopes in the business community that our outdated model for delivering public services would be radically overhauled with big efficiency gains and cost-saving benefits for all.

Read more: Ireland: New model for public services

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