Digital citizen services platform "My Smart City" says citizens logging service delivery issues with the platform have seen a three- to four-fold improvement in turnaround times in resolving service delivery issues like water outages, broken traffic lights, potholes and power outages in major metropolitans across the country.
Improved resolution of service delivery issues is partly owing to the free, privately funded platform investing in a dedicated dispatch centre. The dispatch team ensures logged issues on the My Smart City platform go through the correct channels and makes follow-ups on behalf of citizens.
For the past two years, the Covid-19 pandemic has placed communications technology in the epicentre of modern human activity.
Education and information dissemination has also assumed new form. Prompting a massive uptake on new mediums of teaching since millions of learners and teachers were unable to physically attend school. This gave rise to what is now known as the great digital divide. A situation whereby high levels of technological illiteracy and other issues of computer proficiency are causing further disparities between urban and rural schools.
Read more: ZA: The Importance Of Digital Transformation For The Education Sector
Lidar-enabled vehicle detection systems provide data-rich traffic analytics through a network of smart intersections
Silicon Valley-based smart lidar solution provider Cepton, Inc. (Nasdaq: CPTN) (“Cepton”) and Fibre Based Integrations, an established fiber optics systems house, are working together to develop lidar-based vehicle detection solutions in Cape Town, South Africa, to enable smart transportation infrastructure city-wide.
Accelerate the internet, drive people’s experiences via technology and you’ll achieve your digital transformation ambitions across the SA market.
CIARAN RYAN: Digital transformation is a phrase we have heard repeatedly since the onset of Covid. Companies are reconfiguring the way they do business by adopting a hybrid model, allowing employees to work from home and the office. Companies have also been forced to change the way they interact with customers, many of whom are now perfectly comfortable with online interactions.
The wait maybe finally be over for the envisaged Nkosi City, Mpumalanga’s first post-apartheid city, which will be located in the heart of this village.
The first phase of the R8bn project is expected to commence in June and is likely to be a game-changer, which will see over 15 000 employment opportunities created.
Read more: ZA: Nkosi Smart City to finally take shape in Mpumalanga