Every one of us now expects excellent customer service wherever we go – be it at our local supermarket, on a banking app or when buying something online. Personalised experiences are also customary, from companies remembering our personal details on return visits or receiving a one-time SMS code when we forget our password.
This is largely due to a recent heightened focus and investment into improving customer experience across various sectors, and government services should be no exception.
Weiterlesen: AU: Citizen experience, policy agility and data
Moreton Bay Regional Council in South-East Queensland is one of the smart cities that is part of the Global Smart Community and City Alliance (GSC3). In all, some 25 cities formed part of this Alliance, which is no longer active.
It is amazing to see the progress that Moreton Bay has made over the last two years. At the start of the GSC3 activities back in 2015, they were significantly behind cities such as Adelaide, Canberra, Newcastle and Ipswich, however, they are now there right up with the national smart city leaders.
NEC will be embarking on a new smart city project in collaboration with the government of New South Wales (NSW). The initiative entails a Memorandum of Understanding (MoU) that was signed between the two parties and the NEC Corporation’s NEC Australia subsidiary.
The MoU specifically details plans for a Digital Safer and Smarter City environment, which will be realized with NEC’s entire technology portfolio. To that end, the company will be outfitting NSW with biometric, 5G, and IoT capabilities, while the project itself will have five key areas of focus, including Public Safety, Aviation, Health, Transportation, and Digital Government.
Weiterlesen: AU: NEC Signs Smart City MoU with Government of New South Wales
Geelong locals are being invited to have their say on the use of smart technology in the region.
The City of Greater Geelong is looking to develop a Smart City Framework using digital technology, data and innovative practices to improve the livability, sustainability, collaboration and economic opportunities in the city.
Weiterlesen: AU: Victoria: Geelong's plans to be a "smart city"
The company first launched the technology in 2018 and it’s taken a while to enter Australia despite having a key support presence there.
Console Connect, the software-defined connectivity platform from PCCW Global, has been launched into the Australian market. Console Connect competes against similar interconnetion technology from the likes of Megaport, Equinix and PacketFabric.
Weiterlesen: PCCW brings network-as-a-service offering to first Australian data centres