IfG.CC -
Institute for eGovernment

With an abundance of water, farmland and forests, there are many beautiful sights to see in Pamlico County.

The county's Web site is not one of them.

But that is changing, through a grant of up to $25,000 from the e-NC Authority.

Weiterlesen: USA: Pamlico County to dust off Web site

The world is heading online, and that includes our public governmental agencies. In a recent report by the Pew Internet & American Life Project on "how Americans get in touch with government," the conclusion is drawn that "Internet users benefit from the efficiency of e-government, but multiple channels are still needed for citizens to reach agencies and solve problems." The findings that support this conclusion are worthy of consideration.

Weiterlesen: USA: A look at the pros and cons of e-government

Government turnsto e-talk to connect with citizens

The U.S. Patent and Trademark Office and the White House may be among the few places in the federal government where officials hold online chats with the public on a regular basis, utilizing a form of communication that is cheap and handy.

Weiterlesen: USA: Online chats: Talk of the town

The Bush administration's push for citizen-centered e-government may be paying off as more users find and return to government Web sites for information.

Government Web site users are increasingly more likely to return to the sites and recommend them to other users, indicating an increased loyalty, according to a survey released last week. This loyalty is expected to continue as government officials focus on measuring and improving customer satisfaction online.

Weiterlesen: USA: E-gov bookmarks - Users increasingly return to e-gov sites