Vice-president of the European Commission Neelie Kroes is never short of things to say, but the constant flow of words masks a digital agenda which, despite lofty ambitions, has seen slow progress to date.
Pushing standardised e-government services across member states, along with the ICT system interoperability to support those services, has been a big focus for the EU for some time. It wants 50 per cent of individuals and 80 per cent of businesses to use e-government tools by the end of 2015, for example.
Having the clout to deliver that transformation is a different matter: it is the responsibility of member states themselves to implement and co-ordinate e-government services. All the EU can do is set targets, promote discussion, and do its best to foster a favourable regulatory environment while introducing interoperability into its own IT infrastructure.