Today, global citizens use the Internet effectively for all types of interactions, including those with their governments. In fact, most transactions between citizens and governments can now be completed easily online. I see this “e-participation” as essential to preserving and growing democracy. In a world where rising, geographically dispersed populations threaten people’s sense of connectedness, e-participation can provide a new way for citizens to remain active in their government.
Four shifts are driving e-participation in nations around the world.