The one thing that dominates our modern lives is change. Nothing is static anymore and change is constant. To keep up with the pace of change, governments and businesses are implementing new processes, procedures, equipment, software and more. It’s reported that nearly 70 percent of change efforts fail.
Victory Grady is a change expert and the co-author of The Pivot Point: Success in Organizational Change. Grady completed her doctoral studies at George Washington University in May 2005. Her dissertation focused on the inherent loss of stability suffered by organizations introducing and implementing organizational change initiatives. The research resulted in a validated model explaining the tendency of individuals, often subconsciously, to struggle, resist and potentially disrupt the organizational change initiative. She responded below to a series of questions posed to her about change management.
Read more: Change Management: A New Model for Organizations Implementing Change