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Monday, 30.03.2026
Transforming Government since 2001
The Federal Government’s plans to outsource Medicare and Department of Veteran’s Affairs payments systems to the private sector will see it throw away one of its best opportunities to lay a proper foundation for e-government.

Health Minister Peter Dutton and his Human Services counterpart Marise Payne are effectively shooting Canberra’s IT strategy in the foot before it has even begun walking.

Read more: AU: Why the Govt shouldn’t outsource Medicare payments

Imagine hooking up with your doctor via video link, rather than travelling to an appointment.

This is now a possibility for Port Stephens residents thanks to Telehealth technology.

Residents travelling to Newcastle to meet with doctors and specialists will now be able to attend appointments from the comfort of their home, aged care service or doctor's office.

Read more: AU: New South Wales: Medical appointments go online

The Department of Finance's ' myGov' service is now being used by more than a million people for managing their tax.

According to the Department, myGov linked people directly to a range of Government services using a single username and password.

This made it even easier for people to lodge their income tax returns online.

Read more: AU: Million make myGov tax connection

A pilot program to test the viability of introducing Medicare-funded GP video consultations with aged care residents is currently underway in nine regions across the country.

The four-year trial funded by the Department of Social Services involves eight Medicare locals and aged care provider Feros Care.

The pilot will evaluate the possible inclusion of new telehealth items on the MBS as well assess the clinical appropriateness and impact of videoconferencing to deliver GP services in aged care.

Read more: AU: GP video consults in aged care on trial

Aged care’s first certified e-health nurse in Australia is calling on her counterparts to get the skills they need to provide care in the digital age.

Donna Barton, a registered nurse working as a health informatics manager with a Sydney-based aged care provider, has recently attained the Certified Health Informatician Australasia (CHIA), which was co-developed by Australia’s health informatics bodies HISA, ACHI and HIMAA.

Read more: AU: Aged care nurses can drive e-health

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