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Wednesday, 3.07.2024
eGovernment Forschung seit 2001 | eGovernment Research since 2001

Study by Capterra emphasises the need for cities and organisations to leverage smart city technologies and integrate them with the latest urban developments.

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  • More than 80 per cent of people in the UK want to live in a smart city, according to research by Capterra UK
  • Survey reveals the most common smart city service available to 72 per cent of UK residents is smart mobility

The majority of people in the UK (81 per cent) want to live in a smart city, according to research by software and services marketplace, Capterra UK.

For respondents living in London, the feeling was even stronger, with 92 per cent of respondents based in the capital wanting to have access to more smart city services.

The 2023 Smart Cities Survey emphasises the need for cities and organisations to leverage smart technologies and integrate them with the latest urban developments in their area.

Smart city services

The survey was carried out on 1,058 UK residents over the age of 18. They had to fulfil the criteria of living in an urban area with at least 50,000 inhabitants and of understanding and correctly identifying what smart cities are after being shown a definition.

The top three advantages of smart cities identified by respondents in the survey were:

  • Greater sustainability (35 per cent)
  • Increased security (28 per cent)
  • Efficient urban planning (28 per cent).

“As urban landscapes evolve to become more sustainable and efficient, municipalities, citizens and businesses must synergise smart technologies and services to thrive,” said Capterra UK content analyst, Eduardo Garcia Rodriguez. “This collaborative integration in smart cities can help unlock further innovation, prosperity and sustainability in the UK.”

According to the survey, the most common smart city service available to 72 per cent of UK residents is smart mobility, which includes stations for electric vehicle recharging, as well as shared mobility options.

Nearly half of respondents who said their city offered smart services reported having used smart mobility services in the past or are currently using them.

Following mobility, more than half (57 per cent) of city dwellers have noticed the availability of smart security technologies, smart payments and finance options (56 per cent), and smart energy solutions (54 per cent).

Acknowledging its positive impact on the environment, the majority (39 per cent) of respondents identified sustainability as the primary focus for smart city development, surpassing convenience (27 per cent), safety (17 per cent), and accessibility (16 per cent).

While there is a desire for greener urban living, only 37 per cent of respondents who knew their city had smart city services had used smart energy solutions, highlighting the need for businesses to bridge the perception-adoption gap in these services.

At present, out of the different smart energy or sustainable services already made accessible in their cities, the most used by this group of respondents are the following:

  • Digital invoices to track electricity or water consumption (54 per cent)
  • Second-hand product shopping (47 per cent)
  • Anti-food waste services (such as the Too Good To Go app) (44 per cent)
  • Services to locate the closest recyclable containers (43 per cent)
  • Apps/software to check air/ water quality (37 per cent)
  • Apps/software to measure carbon footprint (33 per cent).

Find the full report here.

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Quelle/Source: Smart Cities World, 20.09.2023

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