Turfrey described his organisation as a Microsoft house, adding that it has recently implemented Office 365, SharePoint online and Windows Azure.
He told delegates at Computing's Data Centre & Infrastructure Summit 2014 in London yesterday that he had to sit his team down and explain that they couldn't continue working at City & Guilds with the same skill set that they had at the time.
"I said: ‘What got you here is not going to get you there in the future'.
"So previously they would have had to know about Exchange issues on-premise, but we don't need to worry about that as it's in the past, but you have to have an honest grown-up conversation with the staff to tell them that their skill set will become more niche," he said.
When Computing asked how City & Guilds' employees are meant to be trained in order to get up to speed, Turfrey explained that the firm relies partly on third parties to provide a knowledge base for its employees.
"We use partners for knowledge, we use online training tools as well," he said.
He believes that by up-skilling staff internally there will be better collaboration among staff as a result of a breakdown of siloes.
And Turfrey concluded that the company's employees are now behind the idea of gaining new skills.
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Autor(en)/Author(s): Sooraj Shah
Quelle/Source: Computing, 25.09.2014
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