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A study by two NHS trusts has found that shared services and outsourcing would provide limited benefit to their own ICT systems, it has been reported.

The study, commissioned by St George's and Kingston hospital NHS trust, found that both trusts' in-house ICT systems were around 15 per cent more efficient than the average for comparable trusts as well as being "considerably"more efficient than any outsourcing alternative.

The study was intended to identify opportunities for efficiency and performance improvement in the IT operations of the two trusts and to assess whether there was a case for outsourcing some or all of their information management and technology functions.

Anthony Brewer, IT director at Kingston Hospital trust, said: "We needed to know if we were running as 'lean and mean' as we could be - both in our overall operations and within the various service teams and departments.

"We also felt it was time to revisit the outsourcing question, having concluded three years ago that it wasn't cost-effective," he said. "According to the benchmark report this remains the case."

In a statement to Government Computing, Brewer said that Kingston was using the results of the study to put together new service improvement plans.

John-Jo Campbell, the director of IT at St George's Healthcare trust, said: "This kind of third-party evidence was important in reassuring management that IT is delivering value for money."

He added that he was interested in having "an external pair of eyes" to identify inefficiencies and to offer advice on improvements.

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Quelle/Source: Public Service, 18.09.2012

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