The key problem does not seem to be related to funding, but one of guidance, with 73% of councils stating that this is the most important factor in determining whether the targets will be met.
The councils polled believe this guidance will come from third party IT service providers and consultants, rather than central government.
Councils have been charged with making it easy for the general public to interact with the government by creating websites that encourage people to undertake various tasks online, such as completing tax returns, paying parking fines and applying for licences.
Quelle: netimperative
