Services provided by the new company will include managing all ICT functions, procurement, revenue and benefits, human resource administration and payroll.
The joint venture will also see Rotherham implementing significant upgrades to services, including further development of a contact centre offering residents 'one-stop' access to the Council through mobile phone, digital television or the internet.
Council Leader Mark Edgell commented that the RBT venture would bring about major new investment that would not otherwise be possible. "It's an important step forward and we are very excited about the future," he said.
The move is unprecedented for a borough council, and marks the second such partnership that BT has entered into, following a similar venture with Liverpool City Council announced last July.
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Quelle: europemedia
