With over 20% of all Local Authorities using digital TV and mobile to offer services and communicate with their citizens, there is a wealth of information at the touch of a button.
Looking Local was chosen over a number of options as a welcoming face to local services. So what can you do on Looking Local? Whilst it varies from one local authority to another, examples include:
- Booking a GP appointment
- Checking the status of your housing benefit claim
- Reporting a missed bin (or street light, or graffiti, or fly tip)
- Finding out opening times of local facilities - like the swimming pool and leisure centre
- Sending an email to the council on whatever issue you need
- Soon you will also be able to search for a job and find out transport information.
As penetration of digital TV exceeds the Internet and mobile is at 85% with ownership across the age groups and social classes, Looking Local is attracting more users month on month. By offering these additional channels our partners are realising savings and their customers are able to access services 24hours a day in the comfort of their home as well as on the move.
Penetration figures courtesy of eMori Technology Tracker
Background information to this article:
- DigiTV Helpdesk: 01484 416 230
- Email: This email address is being protected from spambots. You need JavaScript enabled to view it.
- Owned and managed by Kirklees MBC
Quelle: Publictechnology, 13.04.2006
