A Cornish council website is aiming to encourage citizens of the council to get involved with local politics. North Cornwall District Council (NCDC) has launched www.cornishkey.com and will encourage citizens to join the portal and local political issues.
Witts said the portal will be developed throughout 2006 to become a focal point for citizens to carry out transactions and interactions with the council. "E-government (read here for further details) and now the Gershon Efficiency agenda is challenging councils to see how they can transact their business in more modern, efficient and effective ways," he said. Witts believes that initiative such as this will entice more people to become involved in local democracy.
To develop this new relationship with its citizens, NCDC has created a new website that integrates both enterprise content management (ECM) and customer relationship management (CRM) software tools at the council. Now each team that provides a council service has the responsibility to update and keep its part of the website accurate.
Witts and NCDC selected the Goss ECM Suite application. Witts said the challenge to councils and ECM providers was whether citizens used a site following a content management implementation.
Autor: Mark Chillingworth
Quelle: Information World Review, 14.12.2005
