A new study has suggested that the public are not likely to adopt e-government services en masse until at least 2013, casting some doubt over the government's self-imposed deadline of having all public services online by 2005.
The research, conducted by by Portfolio Communications, found that only 7% of the 1,000 respondents had attempted to access government information or contact their local council via the internet during 2002, and suggests that there is likely to be no significant change anytime soon.
However, net-savvy youngsters have indicated that they want to use the internet to access government services. Four out of ten 18 to 34 year olds said they would prefer to use the web as a means of using public services, making them twice as likely to use e-government sites as 35 to 54 years olds.
Just one in ten over-55s expressed an interest to use the internet in this manner. Portfolio concludes that the younger generation needs to get older before significant take-up of e-government services will occur.
Quelle: netimperative
