We might not need to be told this again, but yet another survey has revealed that government websites are not yet attracting users in large numbers. According to research from ICM on behalf of IT consultants Hedra (a company that actually advises the government about the Internet), fewer than three per cent of the population have regularly used the web to find details of government services – an even lower number than the one produced by the Taylor Nelson Sofres report last November.
In particular, government websites are failing to attract the silver surfers. The research could not find one pensioner who accessed government websites, even though more than half questioned said they would if the sites were made easier to use.
The survey is yet more ammunition to those who have criticised the government’s Internet strategy. There are considerable doubts whether it will reach its target of putting all its information online by 2005, and if the government builds it, there’s little sign that people will come.
Quelle: Internet Magazine
