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Monday, 5.01.2026
Transforming Government since 2001

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Many local authorities enthusiastically embraced the prime minister's e-government targets when they were set, but as the deadlines have grown nearer a series of problems have emerged, including Whitehall interference and skills shortfalls.

The issue of local decision-making and whether Whitehall is promoting appropriate projects was brought into sharp relief when the government announced its extra funding for e-services.

Read more: UK: Council IT directors battle skills shortages and Whitehall interference to h

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The Working With Business National Project, an ODPM-funded e-Government initiative led by Barnsley MBC has announced a series of products that will be soon be available free of charge to local authorities looking to improve the service they offer to local businesses through the application of electronic technologies.

Read more: UK: Working with Business National Project: e-Services products launched

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The priority in 2004 for IT managers and professionals will be the increasing need for joined-up government.

Services need to be linked across disperse geographical communities, and public sector IT needs to integrate complex systems to cover a wide variety of needs, such as health, education and planning.

Read more: UK: Joined-up government vital to public sector

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United Kingdom officials launched the first phase of a new portal last week that represents a significant shift in the British government's approach to online information.

The U.K. Office of the e-Envoy said it developed the Directgov portal for citizens who want a more intuitive way to find government services. More than 800,000 people visited the UK Online portal in January alone, but the way that services were presented around life episodes, such as having a baby, starting a new school and looking after someone, was not very popular, according to officials

Read more: U.K. rethinks portal

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The first wave of fully automated local government land search systems in the East of England, capable of reducing the land search procedure from two weeks to less than a quarter of an hour, will soon be fully operational.

MacDonald Dettwiler Ltd (MDL), a subsidiary of Canadian firm MacDonald Dettwiler and Associates Ltd (MDA), is entering the final stages of the implementation phase of the Local Authority Modernisation Programme (LAMP) in South Norfolk District Council and Slough Borough Council and is working on a study with Waveney District Council.

Read more: UK: Next generation of e-government in the East of England region

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