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eGovernment Forschung seit 2001 | eGovernment Research since 2001
Lack of enough information communication and technology (ICT) skills is the major problem slowing down East African Community governments in implementing e-Governance service delivery.

Uganda's Prime Minister, Amama Mbabazi was speaking during an international workshop on 'Foundations of Government Information Leadership' organized by the Uganda Technology and Management University (UTAMU), Uganda National Information Technology Authority (NITA) and the Center for Electronic Governance at UNU-IIST (UNU).

Mbabazi said EAC governments have tried to invest more resources in the development of the ICT sector, but the challenge is that there wasn't enough capacity in terms of human resources to use the existing ICT infrastructure.

Mbabazi said if the EAC want to improve service delivery both in public institutions and private sector through e-Governance, ICT capacity has to strengthened

"Capacity for effective design and delivery of e-Government services is still a challenge in East Africa due to several issues, including ICT being a relatively new field, complexity of government service delivery chains and so on. Therefore the training in foundations of government information leadership will make an important contribution in addressing this gap," he said.

He said that if e-Governance service delivery is improved in East Africa this will lower the cost of doing business both in private sector and government institutions. He said government officials spend too much time in executing official business manually, but with the development of ICT sector this can be done on online.

"To-date, ICT has revolutionized the way we live and do business, and many societies are becoming more and more dependent on ICT. Hence the government of Uganda and other East African governments have prioritized ICT as an enabler for growth and development as per the current National Development Plans and Visions," he said.

Professor Vanansius Baryamureba, the Vice Chancellor of UTAMU said the University is ready to offer capacity building to all government and private institutions with modern e-Governance skills.

"With e-Governance in place this makes it easy for the business community. Many of our business community are spending too much time at the clearance points because a lot of clearing work is done manually, but with the e-Governance this can be done on online," he said.

Professor added that most African community Countries have the capacity to implement E-Governance because many universities have produced many ICT graduates but what is lacking is to equip them with skills on how to offer services using e- Governance platform

Frank Baine, the public relation officer of the Uganda Prisons Services who also attended the training meeting, told the East African Business Week that e-Governance is good, but the government should invest more resources to train civil servants in issues concerning E-governance because this eases the flow of information in Government institutions.

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Autor(en)/Author(s): Sam Nabwiiso

Quelle/Source: AllAfrica, 05.08.2013

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