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Saturday, 29.06.2024
eGovernment Forschung seit 2001 | eGovernment Research since 2001

After the implementation of the e-Government Policy, all government agencies will have to adopt citizen-centric delivery of online services.

All government services will be made available online.

However, Information of Communications Minister DN Dhungyel said that “all government services” might have to be defined. He said it might not be possible to provide every government service online.

Read more: BT: Policy will require all Govt. agencies to make services online

A small facility to help modernize the country’s public services

The Kingdom of Bhutan has opened a 2,500 square foot (232 sq m) data center at the Bhutan Innovation and Technology Centre in the Thimphu TechPark.

The facility, designed to Tier II standards, already has 22 government services running on it including civil registration and finance procurement systems. The services take up 60 percent of the current storage capacity of 50 terabytes.

Read more: The Kingdom of Bhutan opens first government data center

Should a civil servant be bubbling with ideas and is motivated to help improve things that lie outside their direct sphere of concern and influence, a platform is awaiting at the Royal Civil Service Commission.

Any officials in the Performance and Management category could take up the temporary post as the Innovation and Creativity Officer (ICO).

Every agency, ministries and department will be entitled an ICO, who are eligible to apply for the time or assignment bound role.

Read more: BT: A new position for ‘out-of-the-box thinking’ civil servants

The government Enterprise Architecture, e-GIF (eGovernment Interoperability Framework) of the Royal Government, led by the Department of Information Technology and Telecom (DITT), of the information and communications ministry was selected for the Open Group 2017 awards for innovation and excellence in Enterprise Architecture (EA), according to a DITT press release.

The Open Group, is a global consortium that enables the achievement of business objectives through neutral and open IT standards. The 2017 award was conducted mainly to encourage and motivate governments or organisations to come up with innovative solutions in designing and implementing effective EA against various challenges and complexities of developing economies. The award signifies the worldwide recognition and respect for e-GIF besides validating that Bhutan had adopted the international best practices in EA.

Read more: BT: DITT recognised

Bhutan, the only country in the world to make "Gross National Happiness (GNH)" a national policy, has also drawn up a social media policy with an interesting twist: the social networks can be an important tool for GNH and good governance.

I was in the tiny Himalayan kingdom last week and the Internet was working reasonably well. Yes, even Buddhist monks are using mobile phones and engaging with the social media. It may not be too long before the Bhutanese can pray on the move thanks to apps. Happiness may acquire a "digital definition" in the near future.

Read more: BT: Can social media enhance Gross National Happiness?

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