Freya Parham-August, Director of Governance Improvement
“Technology is the way we move forward. Government as well would like to adopt and has been adapting the use of technology in offering government services and E-government is really governance using technology as a medium for us to offer services more effectively.”
Adam Montserin, E-Government Advisor – CARICAD
“Like most Caribbean islands have government services that are characterized by long lines, inefficient service, it takes almost a painstaking effort to get simple things like your birth certificate, your driver’s permit, your passport, and a lot of Caribbean countries are plagued by this type of government service. So what E-Government does is it provides a way how government can provide more effective efficient services based on the customer which is to assist their needs. So they can stay at home and really interact without having to travel to stand up lines to really do the things that are characterized now more efficiently and effectively.”
Freya Parham-August
“We would like to at some point in time where persons are able to not only download forms but also be able to apply for their licenses online, be able to apply for a passport online. In time we see ourselves offering those services online but for now it is important that we have a structure in place that we can move from there to accomplish these goals and it is also very important that we have key stakeholders involved so that it could be a collaborative process that all who are involved in it have a say in how it is that we move forward.
We would want to develop a model that can be adopted through the region as that structure of how we administer E-Government.”
The workshop concludes tomorrow.
---
Quelle/Source: 7 News Belize, 30.06.2009
Bitte besuchen Sie/Please visit:
