As the leading-government gathering of key government bodies in the UAE and GCC, the two-day forum presents a unique platform to tackle the challenges that face authorities in delivering the latest trends in e-services to a technology savvy and demanding public.
Delivering the welcome address, Salem Khamis Al Shair Al Suwaidi, deputy director general of the Telecommunications Regulatory Authority (TRA), said that e-Participation in the UAE started with His Highness Sheikh Mohammed Bin Rashid Al Maktoum, Vice-President and Prime Minister of the UAE and Ruler of Dubai.
“He pioneered the use of social media in the region to communicate with the people. Today, he is a leading example for utilising Facebook and Twitter for citizen’s engagement.
“Sheikh Mohammed emphasised on utilising the social media channels to achieve enhanced communication and encourage us to follow his footsteps. Eventually, many federal and local government entities in the UAE adopted this practice,” said Al Shair.
He pointed out that the UAE government entities started engaging several e-Participation channels such as forums, blogs, surveys, polls, and online chat, and amongst the social media: Facebook, Twitter, YouTube and Flickr.
As the practice became more common, the risks and other issues relating to handling the social media accounts in government entities became evident, he added.
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Quelle/Source: The Gulf Today, 11.09.2012
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