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Wednesday, 3.07.2024
eGovernment Forschung seit 2001 | eGovernment Research since 2001
At the beginning of the year (2011) an open source-based web application for the submission and the calculation of the value of victim support services was implemented by the Federal Ministry of Justice. The system enhances data quality while enabling the actors involved to save both time and costs.

With this application, almost 600 employees from around 50 organisations for victims' assistance, as well as law firms that cooperate with these organisations throughout Austria insert in the system the services that they provided.

Once per quarter, invoices will be issued for the Federal Ministry of Justice to settle the payments with the organisations and law firms. The application supports the entire business process, across the ministerial services as well as the organisations for victims' assistance and law firms. With this integrated databank solution, data quality will be considerably improved, as a lot of information can be obtained based on a simple predefined set of values.

The whole application is based on an Open Source web server (Apache, mySQL, php, javascript). System extensions that came as a result of the first uses of the system were set into production in August 2011 with the release of version 2.0.

An important trigger for the development of this application was the need for reliable and immediately available evaluations (e.g. for the national Parliament and for the European Union), a function that the old system (spreadmarts) could not perform. The evaluation data bank was built with an Extract, transform and load (ETL) Process that was implemented using Talend Open Studio.

The employees of the Ministry of Justice may use an open source add-in programme named Palo for Excel to create new reports easily and quickly. A big advantage of this solution is the independence from programming activities, which also results in time and cost savings.

Further information:

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Quelle/Source: epractice, 25.10.2011

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