The new version of the portal brings citizens closer to genuine one-stop access to all public administration eServices, which are grouped into easily identifiable clusters to make navigation easier. The users can now search and access all the public administration services they need via this portal.
"The number of service providers featured on the Suomi.fi portal has increased markedly and they now include all municipalities, central government offices and agencies and a host of other public administration bodies," said Mr. Tapani Tölli on announcing the launch of the new portal.
The new Suomi.fi portal also allows users to select their home municipality so that the services provided by the respective local authorities are listed first in their search results.
The range of services offered through the new version of Suomi.fi has also expanded. The portal has introduced a virtual guide whose aim it is to lead citizens through the eServices process. The virtual guide automatically appears whenever users click on an eServices. option.
A major focus in developing the portal further will be on improving and expanding its electronic services. At a later stage citizens will be able to have their personal eServices accounts; moreover, a new map containing the location of the public services will be published.
Suomi.fi is exclusively intended for citizens, whereas information for businesses and entrepreneurs is provided via the Enterprise Finland portal.
The portal upgrade has been carried out as part of the Ministry of Finance's 'eServices and eDemocracy Acceleration Programme' (Sähköisen asioinnin ja demokratian vauhdittamisohjelma - SADe, in Finnish).
Further information:
- Official Press Release - Ministry of Finance
- Suomi.fi
- Enterprise Finland
- eServices and eDemocracy Acceleration Programme - SADe (in Finnish)
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Quelle/Source: epractice, 24.11.2010
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