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Wednesday, 3.07.2024
eGovernment Forschung seit 2001 | eGovernment Research since 2001
All permanent secretaries and heads of government agencies will need to take a leading role in the implementation of the service excellence awards framework.

Public Service Commission permanent secretary Parmesh Chand has encouraged all government agencies to take ownership of the Service Excellence Awards program saying it was an investment for enhancing better and efficient delivery of Government's services to the people.

The awards night will be held on October 29.

"They will need to understand the framework and the assessment criteria, including conceptualising the excellence awards framework as an evaluation tool to suit the public sector context," he said.

The excellence awards program assists in enhancing Government's drive to improve systems and processes involved in service delivery for higher levels of efficiency.

Mr Chand said the committee this year also introduced another segment of the SEA called special awards, which would focus on the initiatives undertaken by agencies in promoting health, e-governance and energy.

The inclusion of the special awards is to recognise worthwhile initiatives undertaken by Government agencies and also encourage agencies to have a healthy and productive workforce striving for excellence in service delivery.

These awards will be decided by sub-committees led by the implementing agencies such as Health/Youth and Sports, ITC and Energy.

There is also a one-day workshop planned for permanent secretaries on the SEA Program later this month.

This year's Public Service Week will be held from May 19-21.

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Quelle/Source: Fiji Times, 13.04.2010

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