IfG.CC - The Potsdam eGovernment Competence Center

The presentation of the project "Electronic Government" was held in Ust Kamenogorsk. From now the city residents will not stand in the lines in the corridors of the executive power. A complaint or question can be sent due to Internet. The answer will be received during one hour. The first stage of the project is the site "Transparent city". It contains information about Ust Kamenogorsk. There are such columns as "Structure of power", "My city", "Economy" and "Culture". The journalists can use electronic archives. Site is very popular among the local painters and photographers. Chat was founded some days ago. Akim of Ust Kamenogorsk, Alexander Grechukhin answered the questions of city residents. The organizers confessed that they hadn’t expected such number of questions.

"During 2 hours the residents asked 56 questions and got the answers at once. We can see the advantage of this method", said Dauren Dusebayev, organizer of the project.

Over 2000 addresses were registered during the year. The most popular questions are about pensions, allowances, ecology and social sphere. Two people will render service on the site at the city akimat. They have already faced the activity of hackers. The next stage is "Electronic government" and it is more difficult. It supposes close connection between city residents and executive power, absolute transparence and access. The Estonian model was taken as a sample. The project's organizers consider that the system of administration is like in Kazakhstan. Advantages - saving money and time. Some computers were set up in some public places in order to send necessary information to the akimat, courts and other departments.

Quelle: Central Asian and Southern Caucasus Freedom of Expression Network (CASCFEN), 27.12.2003