Digital transformation efforts at the local level are being implemented across all three main pillars: digital government, digital economy, and digital society, linked to the requirement of improving the operational efficiency of the two-tiered local government model.
In implementing Resolution No. 57-NQ/TW of the Politburo, many localities are concretizing the policy of developing science, technology, innovation, and digital transformation through models linked to practical requirements.
The common thread among these models and solutions is their focus on improving management efficiency, serving the people, and creating new drivers of growth.
Bringing digital conveniences closer to the people.
In Hung Yen province , the People's Committee of Khoai Chau commune is implementing a digital community center model in all 14 villages and residential areas from the end of 2025 to bring online public services closer to the people and reduce pressure on the Public Administrative Service Center.
People do not need to go to the commune People's Committee office to find out about procedures; instead, they can look up information through the bulletin board displaying the 10 administrative procedures at the village cultural center, which integrates QR codes to access the process and required documents.
To ensure the model's effectiveness, the commune government mobilized community digital technology teams and officials from mass organizations to guide people in using the internet; equipping cultural centers with computers, printers, scanners, and high-speed Wi-Fi. Those who were not yet proficient in technology received direct support, gradually forming the habit of using digital services.
The effectiveness of these solutions is quite evident at the Commune Public Administrative Service Center. Khoai Chau commune was formed by merging five old communes, resulting in a significant increase in the number of applications.
Initially, the Commune Public Administrative Service Center only handled about 100 citizens per day because many people were unaware of the need to prepare all the necessary documents. Once the Digital Cultural Center model was operating stably, with no change in staffing, the number of applications processed doubled; the number of applications returned or requiring additional documents decreased significantly.
In addition, Khoai Chau commune also applies technology to local management through a security camera system and the "Khoai Chau OA" information channel on Zalo. Residents can look up administrative documents, citizen reception schedules, public services, OCOP product information, destinations, and traditional crafts; and also submit feedback on security and order, and environmental pollution for relevant departments to receive and handle.
In Can Tho City, the campaign "60 Days of Going Door-to-Door, Guiding Every Citizen on Digital Skills and the Use of Digital Services" was implemented from October 10th to December 8th, 2026. Participating forces visited individual households, providing guidance on using smartphones, conducting online administrative procedures, making cashless payments, searching for information, and utilizing digital utilities to improve daily life.
For many elderly people who still have difficulty using VNeID, online public services, and digital utilities, providing guidance and step-by-step instructions at their homes helps them gradually use these services independently, reducing travel time and effort.
In Vi Tan ward, the local authorities use people's access to and use of digital services as a measure of work performance, requiring all participating forces to carry out tasks according to the principle of "clear responsibilities, clear tasks, clear accountability, clear timelines, clear results, and clear products," without pursuing formality or achievements.
Can Tho City aims to ensure that by the end of 2026, over 80% of adult residents will have been guided to and actively use at least one essential digital service. The city also strives to have at least 85% of adults with Level 2 VNeID accounts participate in learning on the "Digital Literacy Platform."
Digital transformation starts with concrete actions.
Digital transformation in Ca Mau is being implemented across all three main pillars: digital government, digital economy , and digital society, in conjunction with the requirement to improve the operational efficiency of the two-tiered local government model.
According to Vice Chairman of the Provincial People's Committee Le Van Su, the locality is implementing 119 databases as directed by the Central Government and 42 specialized databases, of which 32 have been completed; 100% of the civil registry database has been digitized, and 1,069,657 land parcels have been updated into the national land database, achieving 100%. The province has also implemented 2,234/2,234 administrative procedures regardless of administrative boundaries.
To date, 100% of hamlets and villages in the province have mobile coverage and fiber optic connections. The three-level interconnected document management system and the LGSP platform connect 35 information systems and databases.
The "Popular Digital Literacy Movement" and the activities of community digital technology groups have supported hundreds of thousands of households in accessing digital services, helping businesses and OCOP entities expand their presence in the digital environment.
In the context of Ca Mau's goal of achieving double-digit economic growth, local leaders have emphasized that digital transformation must be directly linked to the growth drivers and advantages of the locality.
Efficiency should be measured by labor productivity, reduced costs, shortened processing times, improved service quality, and enhanced competitiveness, rather than solely by the number of platforms or digitized records.
The province has determined that it is necessary to standardize data according to the criteria of being "accurate, complete, clean, active, consistent, shared, and verifiable"; and to simplify processes to reduce the workload for officials, paperwork, and travel time for citizens.
The application of data, digital platforms, and artificial intelligence to commune-level management and administration should also be linked to strong economic sectors such as aquaculture, seafood processing, agriculture, trade, and tourism. According to Vice Chairman of the Provincial People's Committee Nguyen Thanh Ha, the province is orienting its application of technology to areas with advantages, while also focusing on developing artificial intelligence, digital mirroring, robotics, automation, biomedical technology, ocean technology, and offshore energy.
The focus is on improving digital infrastructure, effectively utilizing data, ensuring information security, and strengthening linkages between research institutes, universities, and businesses to promote research, technology transfer, and commercialization of technology products.
By 2030, this locality aims to have at least 150 innovative startup entities, establish 7 incubators and centers for supporting innovative startups, and gradually build an innovation center and innovation park. The goal is to bring research results into production and business, creating concrete value for growth.
Local practices necessitate consistent implementation of central government policies on data connectivity and sharing, administrative procedure restructuring, and improving the quality of public services. Specifically, the principle that citizens and businesses only need to declare information once should be concretized through interconnected processes, shared data, and clear responsibilities for each agency.
Using these models and solutions as benchmarks, localities will have a basis for accurately assessing the effectiveness of implementing Resolution 57, overcoming the tendency to chase after the quantity of platforms and models, and gradually making science, technology, and digital transformation a genuine driving force for development.
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Dieser Artikel ist neu veröffentlicht von / This article is republished from: Vietnam.vn, 01.11.2026
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