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eGovernment Forschung seit 2001 | eGovernment Research since 2001
E-governance will be globally inevitable and Viet Nam should speedily adopt it to improve administration and serve its people, Deputy Primer Minister Nguyen Thien Nhan has said.

Speaking at the National E-Government Symposium held at the 15th annual Viet Nam Computer Electronics World Expo and Viet Nam ICT Outlook 2010 in HCM City yesterday, he said the results of the current e-government programme have so far been good.

Nhan, who also heads the National Steering Committee on Information Technology, explained: "The programme has improved computer skills among State employees and ordinary people. Network infrastructure growth has been impressive and administration has been simplified.

"Despite the fact that Viet Nam is still poor, we have been able to deploy e-government," he stressed.

But he admitted, "The most important function of e-government is online management but it is done by only around 20 per cent of senior officials."

Limited databases, poor online service, and amateurish websites are the other weaknesses, he said.

The State is now financing the e-Government programme but that could soon change, allowing businesses to join it, Nhan said, explaining "the Government will strengthen the public-private partnership (PPP) for e-Government."

"The National Steering Committee is going to report to the Government on the status of e-Government in the next five years."

Nguyen Thanh Phuc, head of the Information and Communications Ministry's IT Application Division, said in 2008-10 the e-government programme created an e-mail system for staff as well as facilities for online conferences and administrative management.

"Websites have started providing information while on-line public services and the proportion of staff using computers have increased sharply," he said.

But the number of on-line services remains very small, only 20 per cent of administrative tasks is done on-line, and it is hard to recruit IT staff due to the low salary compared to the corporate sector, he said.

"The poor links between different ministries and sectors and low security has affected e-government," he admitted.

To accelerate the programme, he suggested that top officials should adopt e-governance in their daily work and it should be closely linked with administrative reform.

By 2015 network infrastructure will be completed and Government offices will be strongly encouraged to deploy e-governance in day-to-day work, he said.

"We should provide information and services that make the functions of public offices clear and make it easy for them to get in touch with local people," Phuc said.

Databases on population, land, natural resources, finance, economy, industry, and trade will be set up, he said. He said the goal is for 60 per cent of documents to be handled online, all employees to regularly use email, have enough databases, and increase the ratio of online conferences.

Significant progress

The Simplified Administration Project, or Project 30 as it is known, has also achieved significant progress and will contribute to the success of the e-government project.

Initiated in 2008 to rationalise administrative procedures and paperwork, the project has been begun at 10,000 communes, 700 districts, 1,300 provincial departments, and 400 ministry agencies and divisions so far.

Around 5,500 procedures have been reviewed, with 453 recommended to be abolished and 3,749 to be amended.

"It will help save around VND30 trillion (US$1.5 billion) each year," Nguyen Viet Anh, an expert on the project, said.

Project 30 is expected to create a standard and efficient administrative system that will help e-government work efficiently.

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Quelle/Source: Viet Nam News, 16.07.2010

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