mGovernment services offer mobile phone users access to online government services and information, providing quicker and easier access.
"By 2010, the Middle East can expect eGovernment services going mobile and providing citizens of the region with immediate access to a range of services such as trade and industrial support, national healthcare, visa and immigration applications and local government community support," explained Ghoul.
Read more: mGovernment services to launch in the Middle East by 2010
Meeting the challenge of the digital age is a daunting task, but one that must be met head on to transform government to citizen and business services, improve government efficiency, increase national productivity and international competitiveness.
Read more: Middle East eGovernment leaders build best practice ICT services
In a major technology investment, the Dubai Municipality is to roll out 27 next generation on-line services over the coming six months following its $4.6m contract with IBM to develop an SOA (Service Oriented Architecture).
The awards organized by the Middle East Excellence Awards Institute, to highlight the best examples of ICT planning and implementation by business and government organizations from the Middle East.
Read more: Winners of 11th Middle East ICT Excellence Awards announced
A cornerstone of these policies has to be effective authentication solutions, to ensure that only approved individuals have access to information and to reduce the threat of identity theft.
Read more: Middle East: Concerns over identity theft drive demand for authentication services