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eGovernment Forschung seit 2001 | eGovernment Research since 2001

Following last year’s establishment of the government’s five-year e-government plan, the Director of the Public Administration and Civil Service Bureau (SAFP), Kou Peng Kuan, said during TDM radio programme Macao Forum that an e-government can only be fully implemented with legal support, commenting that law amendments will only start in 2017.

Director Kou said the five-year plan will be implemented in two stages, with the first three years focusing on tasks such as the improvement of procedures, formation of a basic platform, application practice and legal support.

During the second stage the plan will target improving the application and renewal of food and intermediary licences.

Kou hopes that the plan will enable full e-government operation by 2018 or 2019. Kou revealed that the current recruitment of civil servants had received 13,000 applications, with half of the applicants applying through either mobile or online means.

When all electronic procedures are fully implemented, the Director says that the documents of applicants can be sent to respective departments for a second section of the recruitment, commenting that the new operation will effectively shorten the whole process as well as diminishing the amount of personnel required.

“The sharing of documents that have been uploaded by the applicant on the personal account with different departments can only be performed with the approval of the applicant”, emphasised Mr. Kou, regarding the privacy of the system.

One step at a time

The Director of the city’s Identification Bureau (DSI), Ao Ieong U, while participating in a TDM radio programme, stated that e-services and the improvement of procedures require time to be implemented. Ao cited the example of the preferential introduction of self-service machines, and their adequate usage prior to the introduction of online services.

Ao also pointed out that the DSI receives one million visitors every year, three times the number of visitors before the city became an SAR. Ao remarked that electronic development would greatly assist the operation of the Bureau.

Meanwhile, the Deputy Director of the Legal Affairs Bureau (DSAJ), Leong Pou Ieng, commented that the DSAJ has introduced an online platform for providing notary services, noting that the online platform provides easier access for government departments to obtain information on commercial applications. In addition, citizens are no longer required to submit application documents in person to different departments.

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Autor(en)/Author(s): Cecilia U

Quelle/Source: Macau Business Daily, 08.11.2016

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