Vladimir Matyukhin, Head of the Federal Agency for Information Technologies (FAIT) states he believes 'next year will be characterized by the introduction of a sufficient number of e-services'. This will be possible due to establishing the infrastructure of public services, which is to be based on the State Information Center (SIC). According to Vladimir Matyukhin, all engineering works to establish a corresponding infrastructure have been finished. Following the results of the works held, a draft of the Government Ruling 'On the State Information Center...' was prepared, which is to be adopted in the near future, according to FAIT Head.
Together with establishing the technical infrastructure of public services, administrative regulations are being developed on the basis of a corresponding ruling of the RF Government. According to Maxim Parshin, Vice President of the Department of State regulation of the Economy at the Ministry of Economic Development and Trade (MEDT), 'about 300 administrative norms have been already developed'. All state services are divided by MEDT into four groups: citizens' social support (allowances, pensions, etc.), ranking the citizens' civil status (for example, passport issuing), exercise of business activity (licenses, permits), registration of rights to real estate (including land plots).
Maxim Parshin also says 18 multifunctional centers (MFC) to provide public services, which will operate on the 'one window' principle, are currently established in 16 Russian regions: 'that is the public service supermarket, where the citizens will be able to receive from several dozens to several thousands of public and municipal services simultaneously'. The first centers will open both in large cities and small locations. According to Maxim Parshin, early next year MEDT will work out the classification of various MFC, after that certain government decisions will be made and finance allocated for large-scale introduction of such centers. A state service portal is also being developed.
According to Maxim Parshin, 'the next step is to convert corresponding administrative regulations into e-form'. He says 'to convert public services into e-form several large integration projects to convert the most massive and problematic public services of interdepartmental character into e-form are to be implemented in 2008'. Alexander Maslov, Deputy Minister of Information Technologies, reported at the commission on administrative reform held on September 25th 2007 in 2010 with e-interaction mechanisms implementation 115 services are expected to be provided. The plan presented at the commission consists of 4 stages.
Similar works are being carried out in Moscow independently. According to Alexey Mikhailov, Head of Moscow Informatization Department, in the near future some services will be converted into e-form in Moscow. He says 'the first phase of the program foresees establishing population service centers, the second – providing services in e-form and transition to the so called e-government'. The public service centers acting on the 'one window' principle have long been operating in Moscow rather successfully. Muscovites can receive 165 out of 500 documents issued by the city authority in the given centers.
Initially the city authority plans to automate the process of provision the most popular services. According to Alexey Mikhailov, such 16 services overlap 60% of all the documents issued in Moscow, i.e. about 4 mln. a year. According to Head of Moscow Informatization Department, the first two projects to accept the citizens' applications will be launched this year.
Quelle/Source: CNews, 23.11.2007
