"Most of the good things (about e-Government) are already known globally to the public, including here in Brunei. Good things did not come in a smooth way but it's a struggle. I introduced (to the audience) the types of struggle that South Korea experienced, lessons for the followers.
"For the last decade or so, South Korea has developed tremendous efforts in developing e-Government. One of the reasons is efficient government; less corrupt activities that could innovate the whole government. We could achieve industrial development," he said.
"Brunei needs to study what other countries like South Korea did, its policies and the success and failure stories. We spent a lot of money in trial and error and introduced a new system that is not used for three to four years.
We also have an issue like privacy protection, which becomes a major hurdle in introducing South Korea's citizen registration card for those aged 16 and over. "Brunei just follows South Korea (e-Government system) that could help to reduce a lot of costs. You don't have to spend a lot by becoming a follower."
He added that political leadership is crucial. E-Government is a political issue and it is not an economic issue. The strong political willingness to provide e-Government to the public is the most important.
Though the administrations of the previous South Korean governments are different from one president to another, they have a common ground in terms of e-Government. The government bureaucracy should put more emphasis on e-Government. This is the decisive factor, he said.
Professor Sung Gul Hong who is also the Dean of the Graduate School of Public Administration and Director of Kookmin Institute for Strategic Governance and President of the Korean Academic Society of Cybercommunications was invited by OECD's Korea office to share his experience with the audience in the Sultanate.
The conference which entered its second day yesterday focussed on re-organising government institutions which focussed on the re-organisation of duties and responsibilities within the public sector and redesign of internal processes and procedures to improve administrative simplification, avoiding the redundancy of their roles and responsibilities.
In this way, the efficiency and effectiveness of BPR (Business Process Re-engineering) will be highlighted. The session yesterday also touched on human resource development for e-Government improvement, which focussed on an adequate development of managerial capacity and competence in e-Government for relevant government officials and experts as well as users.
The policies and measures undertaken to improve the human capacity and capability to implement the e-Government were also discussed.
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Autor(en)/Author(s): Azlan Othman
Quelle/Source: Bru Direct, 13.05.2010
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