Speaking to The Brunei Times yesterday when the e-government survey was carried out for the BruneiMuara District at The Mall in Gadong, BAG Networks Marketing Analyst Rachel Salleh spoke of the necessity of getting constructive feedback.
"The government wants to see real results from this e-government survey," she said.
Like in any public survey, there was the possibility that some of the questionnaires might not have been answered properly since they Might have just participated in the survey just for the participation gift, explained the marketing analyst from BAG Networks, which is partly government-owned.
However, Rachel said that the feedback from the survey would be examined and filtered to identify the genuine concerns and comments from the public.
The survey aims to include the opinions of about 2,000 people. This figure breaks down to a target of about 1,390 respondents from BruneiMuara District's population of 276,600, as well as about 200 and 50 respondents from Tutong and Temburong Districts, respectively. The number of people included in the survey is proportional to the respective districts' population, she said.
Rachel added that the survey would be extended to include a further 1,000 people if the results from the initial survey was not in accordance with the criteria that the survey intends to achieve.
"We are looking for people who actually give their true opinions, and not answers from people who are just filling up the forms just for the sake of (winning) the lucky draw," she said.
The marketing analyst also shared that BAG Networks was eyeing target groups of people who would be the ones to actually use the e-government services, such as contractors. She said that they would also be going directly to these companies or sectors to get their feedback.
Apart from that, the e-Government National Centre (EGNC) will also conduct a focus group in January for the e-government survey.
However, she noted that the survey was open to all members of the public, particularly those who are frequent users of the Internet, with no particular age group targeted.
The survey held at The Mall yesterday, focused on the e-Government services of the Mail Processing Centre and the Land Transport Department. "I didn't think that there would be so many people at first since people would be busy on a Tuesday), but we are getting quite a good response," she said.
The public will have the opportunity to participate in the survey on Saturday at The Mall as well. The survey will then focus on e-government services of the Labour Department and the Immi gration and National Registration Department.
The following day (Sunday), the survey is scheduled to be carried out at Supasave, Soon Lee and Pasar Tudung Saji in the Belait District. The survey is also scheduled to be carried out in the district again on December 15 at Shell Coffee Bean, Seria.
The final session of the survey is scheduled to take place on December 20 in Bangar Town, Temburong District.
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Autor(en)/Author(s): Ubaidillah Masli
Quelle/Source: Brunei Direct, 09.12.2009
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