Deputy permanent secretary at the Prime Minister's Office Abdul Mutalib Pehin OKSSDP Hj Mohd Yusof shared this during the Technology Forum on "The Progresses of e-Government in Brunei Darussalam" at The Empire Hotel and Country Club.
He added that the E-Government National Centre will also be drawing up an intensive human resource plan that is expected to include an ongoing series of IT professional certification programmes that will be carried from 2009-20l1 to build the competency of the centre's staff.
The shortage of human resources (HR) skilled in ICT is one of the major challenges in getting the e-Government initiative moving, not only in the public sector but also the private sector, said Abdul Mutalib.
"This issue is expected to pose an even greater challenge in the future as the number of e-government projects increases," he said.
The HR plan will be in line with the five-year e-Government Strategic Plan of 2009-2014, which aims to re-emit a pool of ICT expertise to accelerate some of the current e-Government flagship projects that would bring direct impact to the public by delivering three main characteristics - informative, interactive and ultimately transactionary.
Similar to other countries, sufficient ICT-savvy human capital will be among the critical factors for e-government to be successfully implemented in Brunei, said the deputy permanent secretary.
"The seriousness of this issue needs to be addressed and understood by all and cooperation among all relevant parties needs to be further strengthened and closely-coordinated," he said.
This issue is hoped to be addressed through the recent setting up of a special committee to carry out effective and efficient administering and monitoring of ICT Human Resource training fund to be spent over the next two years.
The target audience will be a pool of more than 45,000 civil servants, including chief information officers (CI0s) of respective ministries, IT personnel and non-IT personnel with courses ranging from basic IT training to professional certification programmes and postgraduate programmes.
Moreover, Brunei can expect more services to be rolled out gradually, in addition to the e-services currently underway such as e-Passport, Land Transport services and Government Employee Management System (GEMS) for government employees, added the deputy permanent secretary.
"The government now is also carrying out a review of government processes to improve the process of applying for business licenses through integration of IT infrastructure among multi agencies over a period from 2010-2011," he said.
The deputy permanent secretary said that the challenges facing Brunei is similar to what is being experienced by other countries, such as Malaysia, Singapore and Australia.
"The major difference is the approach taken to realise the e-Government initiatives," he said.
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Autor(en)/Author(s): Syazwan Sadikin
Quelle/Source: Brunei Direct, 07.11.2009
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