Announced by outgoing Governor Joko Widodo, shortly to be inaugurated as the next President of Indonesia, BPTSP brings together all licensing from Jakarta provincial agencies in a single service organisation which will establish branches at the village and district level.
“We want to provide public services that are swift, cheap, transparent, certain, affordable and accountable,” said Governor Joko Widodo, more popularly known as Jokowi.
When Jokowi moves across town to the Presidential Palace, his current Deputy Governor Basuki Tjahaja Purnama will then take over the administration of Southeast Asia’s biggest city.
“Under BPTSP services from across the administration can be obtained at a single point of contact, with all required documentation being processed online,” Basuki explained.
Following primary enabling legislation last year, and 12 governor decrees, the standard operating procedures and service levels of the new agency have now been put in place. As part of the administrative overhaul, a number of regulatory practices have been streamlined prior to the launch of BPTSP. The organisation will initially have a staff strength of 333 officers, which will rise as the service offices open.
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Autor(en)/Author(s): James Smith
Quelle/Source: futureGov, 02.09.2014
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