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It will be five years before the benefits of reform to the bureaucracy are evident given the messy and disorganized management of the current system, a deputy minister has admitted.

“It’s like we’re planting right now. We will not get anything while planting but we will harvest in due time. We will see the results in five years if we keep improving it,” Eko Prasojo, the deputy minister for administrative reform, told a seminar on bureaucracy reform in Jakarta on Monday.

The government has drafted a master plan for bureaucracy reform comprising nine elements, including improving the structure of the bureaucracy, improving the quantity, distribution and quality of civil servants and ensuring a transparent selection and promotional system.

Other programs include developing an e-government system, simplifying business permit procedures, requiring civil servants to submit wealth reports, improving the welfare of civil servants and ensuring efficiency in the use of facilities and infrastructure.

The government is also seeking to ensure civil servants are placed based on their capacity, institute a moratorium on new civil servant recruitment, establish supervisory bodies, restructure ministries and government institutions and improve budget efficiency and integrity enforcement.

Eko said bureaucracy problems are complex because they involve humans. Changing the attitudes and characteristic of people is not easy, he said.

Eko said successful bureaucracy reform would be revealed through three indicators: the public satisfaction index (IKM), following up on complaints made by the public and improved results on a corruption index.

The government is aiming for an IKM score of 85.5 by 2014. The most recent IKM measure last year showed satisfaction was at 76.6, up from 60 in 2010 and 50 in 2009.

Eko admitted that many government institutions failed to investigate public complaints and that supervisory agencies failed to reprimand those institutions.

The deputy minister called on Ombudsman Commission to pressure supervisory agencies to supervise and ensure bureaucrats do their jobs.

Eko said success could be achieved if the public continues to seek bureaucracy reform and the government is responsive.

Australian Ambassador to Indonesia Greg Moriarty, who attended the seminar, praised Indonesia’s bureaucracy reform efforts, saying that the process was not easy because changes needed to be made in various areas.

Moriarty said that Australia went through a very long process to reform its bureaucracy and that the country was still in the process of reforming.

Minister for Administrative Reform Azwar Abubakar said he was confident that the recruitment process for new civil servants this year would improve on past years.

“Stop trusting middlemen. They will be arrested if they are caught and if they happen to be civil servants, they will be dismissed immediately,” Azwar said.

The ministry has invited activist group Indonesia Corruption Watch, the ombudsman’s office, and nongovernmental organizations to help supervise the recruitment process for civil servants.

The test for new civil servants is slated for Sept. 8 in 90 spots across the country, with 14,560 vacant seats up for grabs in 48 government institutions. Many organizations are exempt from the moratorium.

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Autor(en)/Author(s): Robertus Wardi

Quelle/Source: The Jakarta Globe, 29.08.2012

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