Dr. AlKhaja confirmed that the eGovernment Authority already implemented a set of apps which run on all smart device platforms; recently the authority has launched the Government Apps Store as one-stop shop to research and download required applications easily and conveniently at any time and from anywhere. A number of applications are developed by the eGovernment Authority in coordination with the related entities, while other applications are launched in the Apps Store after being developed by the public entity.
The Vice CEO also emphasized that the usage of applications have witnessed a growing large cross-section of the population and pointed-out that this growth is realized as a result of the awareness raising campaigns as well as reaching-out to the wider public through various channels to provide them with in-depth insights about the applications and their benefits. Such surge, in the downloading rate, is a good indicator that assisted in supporting the public's confidence in the governmental entities’ apps which are service-focused in nature. The applications have also enhanced channels of communication with customers, keeping pace with new concepts and modern apps - with a view to carry-out a full range of transactions.
Dr. Al-Khaja also stressed that authority will continue to launch more services through applications to offer a wide arrange of citizen-cenetered government services that meet their needs and expectations, particularly, latest statistics reflect high public response and growing rise in services usage. In this regard, Payment of Electricity and Water Bills as well as winner of the 2013 GCC eGovernment Award Traffic Contraventions mobile applications are the top apps from September 25th to November 16th, 2013, compared to downloading for the same period reaching 714%.
Dr. AlKhaja announced that the authority is in the process of implementing a diverse package of apps on bahrain.bh/apps. The prospective apps include Fix2Go App (capture and submit images of road faults or non-functioning traffic signals and sanitary complaints, also report any violations); View Government Employee Salary Slip App, Profile Manager App, Islamiyat app (Ramadan services, information about Islam, pilgrims services, mosque locator, prayer timings); and Legal Affairs app (view Bahrain’s law with advanced search facility).
"The Payment of Electricity and Water Bills App has increased from 6,571 to 15,055 users, (up to 129%). This high ratio reflects the ministry’s efforts to provide services in an easy way consistent with the needs of the public" stated Mr. Adeeb Al Mutawa, Director of Information System Directorate at the Electricity and Water Authority.
"The Traffic Contraventions application usage has grown from 7,132 to 48,851 users (up to 585%), which reflects the level of public satisfaction with the level and quality of the services through the traffic mobile application" stated Major General Moosa Al Dossari Director of Traffic Education Directorate.
The eGovernment Authority currently offers 15 apps such as Bahrain Today, NGO Directory, eKiosk & eService Center Locator, Health Locator, Gasoline Octane Inquiry, Student Exam Results, eGuide Bahrain, Electricity and Water Bill Payment, Traffic Services, Postal Services, eGov SMS Services, Flight Information, Ministry of Foreign Affairs, along with two other applications which are (2013 United Nations Public Service Forum, Day and Award Ceremony) and (Bahrain International eGovernment Forum & IT Expo).
In addition to 6 apps launched in coordination with Bahrain Institute for Public Administration such as: Users can gain access with much ease and convenience and at any time and place to services provided via the mobile apps which can be downloaded from the apps section at the national portal (bahrain.bh/apps), noting that most apps are compatible with Smartphone devices such as Galaxy Android, iPhone, iOS system, iPad, BlackBerry and Windows.
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Quelle/Source: Bahrain News Agency, 11.12.2013
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