The eGovernment strategy, which covers 2012 to 2015, encourages greater sharing of data between Government public bodies, electronic delivery of services where appropriate and an increased level of automation to free-up staff currently engaged in front-line work.
The plan also envisages the use of emerging technologies to deliver these services across a range of digital platforms, including mobile apps.
As part of the strategy, which was published by the Minister for Public Expenditure and Reform Brendan Howlin, a number of services will be assessed by the end of next year to see if they are suitable for electronic delivery, including the renewal of adult passports, planning applications and objections, and welfare applications.
The central aim of the plan is to ensure that eGovernment is central to the needs of citizens and businesses in Ireland.
“The Government recognises the need for public services to be delivered faster, better and more efficiently to citizens and businesses. Intelligent, targeted use of Information and Communications Technology (ICT) and eGovernment are key enablers for these improvements. The new strategy places citizens and businesses at the centre of eGovernment,” Mr Howlin said.
Data made available to the public will also be produced in a re-usable format, to encourage greater transparency.
The strategy also lays out a number of implementation and governance requirements that public bodies must stick to.
Mr Howlin said progress was already being made, with a public service chief information officer council already set up, with the aim of advancing ICT and eGovernment issues, and a data sharing clearing house that is designed to facilitate data sharing across the public service.
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Autor(en)/Author(s): Ciara O'Brien
Quelle/Source: Irish Times, 12.04.2012
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