Shared services are centralised activities within a multi-site global corporation. Ireland is already ranked number three in the world in terms of the number of shared service centres (SSCs) operating in a single country with over 140 centres operating here.
The sector currently employs over 35,000 people in foreign-owned companies supported by IDA Ireland, and a growing base of indigenous activity supported by Enterprise Ireland with 4,000 jobs.
“In 2011, ACCA initiated a Shared Services Forum, which brought together high level executives operating within the sector. From our first roundtable, it became immediately apparent that there is no recession in shared service – we have talent, ability and the willingness to exploit our competitive advantage in the sector,” said head of ACCA Liz Hughes.
“This is grounded on a number of factors, namely: a culture of innovation in Irish shared service centres [SSCs]; the availability of graduates with internationally recognised qualifications; the flexibility of the Irish workforce and the attractiveness of Ireland as a place to locate; and a critical mass of SSCs already in Ireland, supported by a pool of expertise of international calibre.”
The conference was attended by IDA Ireland, finance professionals and multinational companies such as Accenture, Yahoo, Coca Cola, Hertz and IBM Ireland.
Barry O’Leary, chief executive of IDA Ireland said: “Ireland’s proposition has transformed over the past 20 years from when Ireland first started to attract SSCs here. The requirements of the SSCs have changed significantly over the years, and now Ireland is focused on attracting global headquarters and centres of excellence that concentrate on highly technical, sophisticated services that add value on a corporate level.”
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Autor(en)/Author(s): Sorcha Corcoran
Quelle/Source: Business & Leadership, 21.02.2012
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